Privacy Policy

**Last updated:** 30 July, 2026

Hepasonica Middle East (“Hepasonica,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of everyone who visits www.hepasonica.com (the “Site”) or contacts us through it. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Who We Are

Hepasonica Middle East is a pharmaceutical group headquartered in the United Arab Emirates (DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai / P.O. Box 901, Abu Dhabi, UAE), focused on advanced therapies including our Ovinox™ product line.

If you have any questions about this policy or how we handle your data, contact us at:
**Email:** info@hepasonica.com
**Phone:** +971 50 782 3060

2. Information We Collect

We collect information in the following ways:

**a) Information you provide directly**, such as when you submit our contact form or sign up for news updates:
– Full name
– Email address
– Organization (optional)
– Subject of inquiry (e.g., General, Distribution, Research, Career, Other)
– Message content
– Any other information you choose to include

We do not knowingly collect sensitive personal health information through this Site. Please do not include personal medical details about yourself or others in the contact form.

3. How We Use Your Information

We use the information we collect to:
– Respond to inquiries submitted through our contact form
– Provide information about Hepasonica, our team, and our products (including Ovinox™) to healthcare professionals, distributors, research collaborators, and prospective employees
– Send news and updates, where you have opted in
– Improve and maintain the Site
– Comply with legal and regulatory obligations
– Detect and prevent fraud or misuse of the Site

4. Legal Basis for Processing

Where applicable data protection law requires it, we process your personal data on the basis of: your consent (e.g., newsletter sign-up), our legitimate business interests (e.g., responding to inquiries, improving the Site), and compliance with legal obligations.

5. Sharing of Information

We do not sell your personal information. We may share information with:
– Employees and contractors who need it to respond to your inquiry
– Service providers who help us operate the Site (e.g., hosting, email delivery), under confidentiality obligations
– Regulatory or governmental authorities, where required by law
– A successor entity in the event of a merger, acquisition, or sale of assets

6. Cookies

Our Site may use cookies and similar technologies to remember preferences, understand how visitors use the Site, and improve performance. You can control or disable cookies through your browser settings; note that some Site features may not function properly if cookies are disabled.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the right to:
– Request access to the personal data we hold about you
– Request correction or deletion of your data
– Object to or restrict certain processing
– Withdraw consent (e.g., unsubscribe from news updates) at any time
– Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at info@hepasonica.com.

9. Data Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

As a UAE-based company that may communicate with visitors, healthcare professionals, and partners across the MENA/GCC region and beyond, your information may be transferred to and processed in countries other than your own. Where required, we take steps to ensure such transfers comply with applicable data protection laws.

11. Children’s Privacy

This Site is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.

12. Third-Party Links

Our Site may contain links to third-party websites (e.g., partners). We are not responsible for the privacy practices or content of those external sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

**Hepasonica Middle East**
P.O. Box 901, Abu Dhabi, UAE
DSO-IFZA, IFZA Properties, Dubai Silicon Oasis
Email: info@hepasonica.com
Phone: +971 50 782 3060